Help with Whyvo: Private Chat & Calls, for iPhone, iPad, Android and the web.
Email support@whyvo.app. Please include the phone number or email on your account, your device and OS version, and what you were doing when the problem happened. We reply to every message.
Codes arrive by SMS or email within a minute. Check your spam folder, confirm the number or address is entered exactly as you registered it, then request a new code. If nothing arrives, email us and we will verify the account by hand.
Sign in with the same phone number or email. Your chats are end-to-end encrypted and stored on your device, so history moves between your own devices automatically once both are signed in.
One-to-one chats, group chats and calls are end-to-end encrypted, so nobody else - including us - can read or listen to them. Public channels and public status posts are deliberately not end-to-end encrypted, because they are meant to be publicly readable.
Open the chat, then use the chat menu to lock it. A locked chat is hidden from the chat list and reopened with Face ID, Touch ID, fingerprint or your device passcode.
Settings, then Account, then Delete Account. Deleting removes your profile, your contacts list and your messages from our servers. This cannot be undone.
Whyvo Premium is billed by the App Store or Google Play. Manage or cancel it in your Apple or Google account settings. See our Refund Policy.
Block or report someone from their profile, or email support@whyvo.app with details. We review every report.
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